Why you need an 11.11 discount calculator this week
11.11 is on Wednesday, and this 11.11 discount calculator is for one question every Pakistani COD seller is asking right now: how much discount can I give without selling at a loss? Most sellers pick a number that sounds good, like 20% or 30% off, because the big marketplaces are shouting about sales. Daraz held a Seller Summit in Karachi with more than 1,000 sellers and its first Brands Summit in Lahore with representatives from 200 brands in October, ahead of its 11.11 festival. Last year Daraz said more than 48,000 sellers beat their previous 11.11 sales. Your customers will see those offers, and they will compare.
The problem is that a COD discount does not cost you only the rupees you cut from the price. Every returned parcel still costs you shipping both ways, and every order still costs ad money. So the safe discount depends on your return rate and your ad cost, not on what everyone else is offering. Below is a sheet you can copy into Google Sheets in five minutes, a worked example in rupees, and a short plan for the next three days.
What goes into the sheet?
Make one row per product. These are the inputs, all per shipped order, in rupees unless marked as a percent:
| Column | What to enter | Where to find it |
|---|---|---|
| A. Product | Product name or SKU | Your Shopify product list |
| B. Normal price | Price the buyer pays today, before the sale | Shopify product page |
| C. Product cost | What one unit costs you, landed in your store | Supplier bills |
| D. Forward shipping | Courier charge to deliver one parcel of this weight | Your courier invoice |
| E. Return charge | Extra the courier charges when a parcel comes back | Your courier invoice or rate sheet |
| F. Packing | Flyer, box, tape, slip for one parcel | Your packing bills divided by parcels |
| G. Delivery rate | Share of shipped parcels that get delivered, as a decimal (80% = 0.8) | Last 30 to 60 days of courier data for this product |
| H. Ad cost per shipped order | Ad spend divided by orders shipped, using your expected sale-week figure | Meta or TikTok Ads Manager plus your order count |
| I. Minimum profit | The least profit per shipped order you will accept in the sale | Your own decision |
Use your own delivery rate, not a guess. For a sense of scale only: OrderNation's 2026 study of about 127,000 parcels from one large Pakistani online retailer found 19.4% of shipped parcels came back, and it took a median of 21.7 days for a failed COD delivery to show in the books. That is one retailer, not the market. If you do not have per-product numbers, use your store average and mark the row so you remember to fix it later.
The formulas to paste
Put the inputs in columns A to I starting on row 2, then paste these into row 2 and drag down:
| Column | Meaning | Formula for row 2 |
|---|---|---|
| J. Break-even price | Lowest price where a shipped order makes zero profit after returns and ads | =(((1-G2)*(D2+E2+F2))+H2)/G2+C2+D2+F2 |
| K. Floor price | Lowest price that still leaves your minimum profit | =J2+I2/G2 |
| L. Max discount (Rs) | Biggest discount in rupees you can give | =B2-K2 |
| M. Max discount (%) | Same discount as a percent of normal price | =L2/B2 |
| N. Profit per shipped order at a chosen sale price | Type your planned sale price in column O | =G2*(O2-C2-D2-F2)-(1-G2)*(D2+E2+F2)-H2 |
How the break-even formula works, in plain words: every returned parcel loses forward shipping, the return charge and packing. Add the ad cost. That total has to be paid by the parcels that do get delivered, so divide it by the delivery rate. Then add what a delivered parcel itself costs you: product, shipping and packing. The answer is the price at which you make nothing. If column L comes out negative, your normal price is already too close to the floor and that product should not be discounted at all.
If your courier charges a COD collection fee as a percent of the parcel value, or tax is deducted from your COD payments, add those to column D as a rupee amount for this price. Check the exact rates with your courier and your accountant.
Example: how much discount on a Rs 3,000 product?
Example (illustrative numbers, not real store or courier data). A seller sells a product at Rs 3,000. Product cost Rs 1,100, forward shipping Rs 250, return charge Rs 200, packing Rs 50. 80% of shipped parcels get delivered. On a normal day ad cost is Rs 400 per shipped order; for the sale week the seller assumes Rs 500, because many brands are bidding for the same buyers.
- Normal profit per shipped order: 0.8 x (3,000 - 1,100 - 250 - 50) - 0.2 x (250 + 200 + 50) - 400 = 1,280 - 100 - 400 = Rs 780.
- Break-even price in the sale week: (0.2 x 500 + 500) / 0.8 + 1,400 = 750 + 1,400 = Rs 2,150. So any discount above Rs 850 (28%) loses money on every shipped order.
- Floor price if the seller wants at least Rs 400 per shipped order: 2,150 + 400 / 0.8 = Rs 2,650. Max discount Rs 350, about 12%.
The second number is the one most sellers miss. A 30% sale on this product looks normal next to marketplace banners, but here it means paying the customer to take the parcel. Now the bigger question: how many more orders do you need for a discount to be worth it? On a normal day, 100 shipped orders make Rs 78,000. This table shows what the sale needs to match that, at the original 80% delivery rate and if sale returns climb to 25%, which is common with impulse buys.
| Discount | Sale price | Profit per shipped order (80% delivered) | Orders needed to match Rs 78,000 | Profit per shipped order if 75% delivered |
|---|---|---|---|---|
| 0% | Rs 3,000 | Rs 680 | 115 | Rs 575 |
| 5% | Rs 2,850 | Rs 560 | 140 | Rs 463 |
| 10% | Rs 2,700 | Rs 440 | 178 | Rs 350 |
| 15% | Rs 2,550 | Rs 320 | 244 | Rs 238 |
| 20% | Rs 2,400 | Rs 200 | 390 | Rs 125 |
| 25% | Rs 2,250 | Rs 80 | 975 | Rs 13 |
Read it slowly. At 10% off, the seller needs 78% more shipped orders than a normal day just to make the same money. At 20% off, nearly four times as many. At 25% off, almost ten times, and if returns rise even a little, the profit is gone. A discount is a bet that volume will jump. The sheet tells you how big that jump has to be before you place the bet.
Which offers cost less than a straight discount?
Because COD costs are mostly per parcel, offers that add to the parcel usually cost you less than cutting the price of a single item:
| Offer | What it really costs you | When to use it |
|---|---|---|
| Straight % off | The full discount on every order, including ones that would have bought anyway | Old stock you need to clear |
| Second piece cheaper (2 for Rs 5,400) | Discount only applies when the buyer takes more, and shipping and ad cost are shared by two pieces | Products people buy in pairs or as gifts |
| Free delivery above a threshold | The delivery fee you would have charged, only on bigger orders | Stores with several low-price items |
| Free gift in the parcel | Cost of the gift, not its selling price | When you have a cheap, light add-on |
| Small order bump on the form | Nothing; it adds margin | Every product, as long as it is unticked by default |
Run each offer through the same sheet: for a 2-pack, use the bundle price in column O, double the product cost, and use the real shipping for the heavier parcel. If you sell through a one-page COD order form, the offer should sit next to the name and address fields, priced in rupees. RabbitROI's Shopify app does this with bundles and quantity offers, 1-tick order bumps and upsells on a one-page COD order form.
Keep your sale honest: what the CCP has warned about
The Competition Commission of Pakistan has acted on discount advertising more than once under Section 10 of the Competition Act, which covers deceptive marketing. In December 2023 it warned brands after finding "flat" discounts that did not apply to all items and outside banners showing bigger discounts than the prices inside. In September 2024 it issued notices to 20 brands over "up to" sale discounts where the biggest discount was on a few unpopular items. For an online store the same logic applies:
- The crossed-out "compare at" price must be a price you actually charged, not one raised just before the sale.
- If you say "up to 40% off", make sure real, popular products carry that discount, not only one leftover size.
- Put conditions (minimum order, which products, end time) in readable text near the offer.
- Confirm the sale price on the WhatsApp or phone confirmation so the rider is not met with an argument at the door.
This is general information, not legal advice. Honest pricing also lowers refusals at the door: a buyer who feels tricked is a buyer who does not pay the rider.
What to do before Wednesday: a 3-day plan
- Sunday or Monday: copy the sheet, fill one row for each of your top 10 products by sales, and pull the delivery rate for each from your courier data.
- Monday: set the minimum profit per shipped order you will accept. Discount only the products where column L is clearly positive.
- Monday: for products with a small or negative column L, replace the discount with a 2-pack, a free gift or free delivery above a threshold, and check each in column N.
- Tuesday: update compare-at prices only to real previous prices, set the sale to end at a clear time, and brief whoever confirms orders on the exact sale prices.
- Wednesday: watch ad cost per shipped order through the day. If it climbs well above what you put in column H, re-run the sheet and pause the products that fall below the floor.
- Three to four weeks later: once returns are in, compare real profit per shipped order with the sheet. Use the real numbers for Black Friday and the next sale.
That last step is where most sellers lose the lesson, because sale returns arrive weeks after the sale. RabbitROI shows return (RTO) rates by courier, city and product, and net profit per ad campaign after returns, ad spend, product cost and shipping, which is the real check on whether the sale made money.
FAQ
How much discount should I give on 11.11 in Pakistan?
There is no right percent for everyone. Work out your floor price from product cost, shipping, return rate and ad cost, then keep your sale price above it. In the example in this post, a Rs 3,000 product could take about 12% off while keeping Rs 400 profit per shipped order, and broke even at about 28% off.
How do I calculate the break-even price for a COD product?
Add the loss on returns (forward shipping, return charge and packing times the return share) to the ad cost per shipped order, divide by the delivery rate, then add product cost, shipping and packing for a delivered parcel. The sheet in this post does it with one formula.
Is a 2-pack offer better than a discount for COD?
Often, because the discount only applies when the buyer takes more, and the shipping, ad and return costs are shared between two pieces. Check the bundle in the sheet with double product cost and the real shipping for the heavier parcel.
Do returns go up during sales?
They can, because sale orders are more impulsive. There is no reliable public figure for Pakistan, so watch your own return rate for sale orders for three to four weeks and compare it with normal weeks.
Can I show a higher compare-at price to make the discount look bigger?
Do not. The Competition Commission of Pakistan has warned brands over misleading discount claims under Section 10 of the Competition Act. Show only prices you actually charged before the sale.
Sources
- ProPakistani: Daraz Pakistan Deepens Industry Partnerships Through Seller and Brand Summits Ahead of 11.11 (Oct 2026)
- ProPakistani: DarazMall Brands Lead Daraz Pakistan's 11.11 Sale with Record Growth (Dec 2025)
- OrderNation: State of Online Shopping in Pakistan 2026
- Dawn: 20 brands issued notices for deceptive discount ads
- Profit: Fake discounts and sales no more; CCP takes notice
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